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ORDER AND SHIP EARLY! Orders may require longer lead times due to post-pandemic shipping and industry wide supply chain challenges.

Order And Ship Early!

A massive increase in online shopping and residential deliveries has created record-breaking shipment volumes for UPS, FedEx and USPS. They can't keep up with demand. This can add days to production and delivery times in some instances. As your partner, we are committed to providing you with the best possible experience and service. Planning ahead allows Staples Promotional Products to help you meet your desired timelines. If you have large orders and tight deadlines, please call Customer Service for extra planning and attention.

On-time delivery could require longer shipping lead times, so order early!

  • Delivery of in-stock orders may be delayed due to longer shipment transit times
  • Custom orders may be subject to double delays. Inventories may take longer to reach decorators. Shipment of decorated orders to the customer may also take longer
  • Paying for expedited services no longer guarantees on-time delivery. Shippers have discontinued their “money-back” delivery time guarantees for the foreseeable future

Plan & order early!

While Staples is working with suppliers and freight carriers to secure priority processing, delays cannot be mitigated in all cases. Shipping carriers do not know when shipping volumes and capacities will normalize. We will keep you informed as volumes and shipping times improve.

Have a mandatory in-hands date?

Share it with Customer Service! They will know the best options to ensure timely delivery.

Order early if you can!

Build a few extra days into your timeline just in case.

Shipping to or from Southern California?

Order even earlier! That region is experiencing the longest delays.

Multiple Destination Orders

This option allows you to place orders for products on the eStore and deliver to at least ten (10) different multiple shipping addresses. If shipping to less than 10 locations those orders must be placed directly on the KPMG Gear estore. This option is NOT applicable to items with the Drop Ship (DS) or Custom Imprint (CI) designation after the item name.

  1. Download and complete this spreadsheet, by providing information in the highlighted columns.
  2. Email the spreadsheet to
    Include in the email:
    • Product(s) you want to order and name of project
    • Payment method (Coupa PO or Credit Card)
      *if CC payment you will receive an invoice which you can pay with your CC.
  • If paying with credit card please include
    • Billing address, contact name and email address of person responsible for bill
  • If paying with Coupa PO
    • YOU MUST ADD A NOTE ON THE PO TO HOLD FOR MULTI DESTINATION SHIP TO ADDRESSES. This is the only way to ensure the order will ship to multiple addresses.
    • Click here for more information.

Would you like to include a 4x6 notecard for additional cost per shipment?
If yes: please include notecard copy (text only) and a quote will be sent to you.

For Coupa PO questions please contact

Allow 5–7 days to process and ship orders.

eCertificate Purchases

eGift Certificates can be ordered in a variety of denominations. Recipients will receive an email with their Gift Certificate number which can be redeemed at the point of checkout on the KPMG Gear eStore.

  • If you would like to purchase a large volume of eCertificates (more than 10, to one email address) OR if you're purchasing eGift Card that will be delivered to multiple email addresses, please contact customer service by email,
  • For quantities of 10 or less, click here to purchase directly through the eStore.

Gift Set Options

Would you like to create your own gift set(s)? Staples Promo can provide you with a wide range of gift and packaging options.

Please contact Client Relations Team 11: | 1-800-494-9974.

Include in your email:

  • Theme or items you are interested in
  • Budget
  • # of recipients.
  • Requested delivery date
    Want to provide your recipients a choice of gifts or need help collecting information from your team? We can help with that too! Let us create a custom ordering site for your team. We will work with you to create a selection of items that fit your theme or budget.